Privacy Policy & Terms of Service

Last updated: June 2025

Privacy Policy

Marital Transformative Consult ("we", "us", "our") is committed to protecting the privacy and confidentiality of all clients and website visitors. This Privacy Policy explains how we collect, use, store and protect your personal information.

Information We Collect

We may collect the following types of information when you use our website or services: your name, email address, phone number and any details you voluntarily provide through our contact or booking forms. We do not automatically collect sensitive personal data without your explicit consent.

How We Use Your Information

Information you provide is used solely to: respond to your enquiries, confirm and manage your appointments, send relevant resources or newsletters (only with your consent), and improve our services. We will never sell, trade or share your personal information with third parties for marketing purposes.

Counselling Confidentiality

All information shared during counselling sessions is strictly confidential and protected by professional ethics. Your session content will not be disclosed to any third party, including family members, employers or church leaders, without your explicit written consent. The sole exception is where we are legally required to disclose information to prevent serious harm.

Data Security

We take all reasonable measures to protect your data from unauthorised access, disclosure or misuse. Our website uses HTTPS encryption and we store client records securely. Only authorised counselling staff have access to client information.

Cookies

Our website may use essential cookies to ensure it functions correctly. We do not use advertising or tracking cookies. You can control cookie settings through your browser.

Your Rights

You have the right to access, correct or request deletion of personal information we hold about you. To exercise these rights, please contact us at info@maritaltransformative.org.

Contact

For any privacy-related enquiries, please contact us at info@maritaltransformative.org or call +234 801 234 5678.

Terms of Service

By accessing this website and using our services, you agree to the following terms. If you do not agree, please do not use our website or services.

Services

Marital Transformative Consult provides professional faith-based marital counselling services. Our services are not a substitute for emergency psychological or medical care. If you or someone you know is in immediate danger, please contact emergency services immediately.

Appointments

We ask that clients provide at least 24 hours' notice when cancelling or rescheduling a session. Late cancellations or no-shows may be subject to a cancellation fee at our counsellors' discretion.

Online Sessions

Clients accessing sessions via video call are responsible for ensuring they have a private, secure environment. Recording of sessions in any form is strictly prohibited without the written consent of all parties.

Website Content

All content on this website, including articles, resources and materials, is the intellectual property of Marital Transformative Consult and is protected by copyright. You may not reproduce, distribute or republish any content without our written permission.

Limitation of Liability

Marital Transformative Consult will not be liable for any indirect, incidental or consequential damages arising from the use of this website or our services. Our liability is limited to the fees paid for the specific service in question.

Changes to These Terms

We reserve the right to update these terms at any time. The most current version will always be available on this page. Continued use of our services after changes constitutes acceptance of the updated terms.